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Sierra Vista Area Property Management Information

Sierra Vista Property Management Services by Sierra Vista Realty

Sierra Vista residential leasing and property management specialist

 Imagine owning Sierra Vista rental property and not having to do a single thing. You wouldn’t have to advertise or screen tenants every time you had a   vacancy. You wouldn’t have to deal with repairs or worry about   collecting rent. All you would have to do is sit back on the couch and   wait for your statement and check to arrive every month.  

As the Sierra Vista residential and commercial leasing  and  property management specialist, I take the work out of owning investment property. I can manage every aspect of   your rental property from leasing to rent collection to repairs. I  invite you to explore my site and learn more about our full range of  property management services and our positive approach.

Call Brad.... (520) 227-6694 or e-Mail Brad: brad@bradsnyder.com 

PROPERTY MANAGEMENT SERVICES

 If you are not currently under contract  with another property  management or real estate company we can begin  right away. If you are  currently under contract you will need to  terminate their services  according to your agreement with them. We are  happy to pick up keys, security deposits and necessary documents from  the discontinued  company. At your request we will email or mail you a  complete start up  package. Once you have completed all necessary forms  and returned those  to us we will get started. 

ADVERTISING

 “Saturation Marketing” is our goal for  your vacant property in  all potential appropriate tenant markets. Each  tenant has their own way  of locating a home to rent rather by driving  around, using a real  estate agent, or surfing the web, we find the  largest majority of our  rental calls are from signs and website traffic.  With our interactive  website that profiles virtual tours and  photographs of our available  rentals, rental signs, and the multiple  listing service reaches  licensed real estate agents. We also use Fort  Huachuca advertising  through AHRN.com. Sierra Vista Realty has  memberships to Southern  Arizona Association of Realtors, National  Association of Realtors, and  the Sierra Vista Chamber of Commerce to  assist us in filling vacancies  also. 

PETS

 The majority of families and singles  have pets. We prefer to  advertise pets are negotiable, so that they will  tell us about the pets  when they apply instead of trying to sneak them  in later. If pets are  approved we will require an additional $250  refundable pet deposit in  addition the regular security deposit. If  damage exceeding the pet  deposit occurs, we will hold funds from  security deposit. You are in no  way required to accept pets, this is  completely your decision and we  will do our best to meet your requests. 

SCREENING TENANTS

 We want good tenants as much as you do,  it make our job that much  more pleasant. It is our goal to obtain the  highest qualified tenants.  We have defined a preferred tenant profile  based on credit, criminal,  employment and rental or ownership history. A  conscientious review of  applicant’s current credit report will help  assure owner of timely  rental payments. Sierra Vista Realty is directly  linked to Experian’s  credit bureau’s database; we can access credit  within one minute,  twenty-four hours a day. We make copies of all  identification at time  of application. Sierra Vista Realty is a fair  housing advocate and does  not discriminate against any applicant or  tenant based on race, creed,  color, religion, national origin, handicap  or family status. Tenants  that do not meet the standards of our company  can still be considered  by the owner with extra precautions such as  larger deposits taken and a  waiver from the owner signed. 

THE LEASE

 Sierra Vista Realty uses the Arizona  Department standard lease  with additional clauses for the protection of  the owner. This lease is  continually updated and revised as laws and  additional precautionary  measures are established. As most owners will  agree we prefer securing a  one-year lease. To begin the lease tenants  are invited to our office  for a complete explanation of the lease and to  sign. The extra time we  spend with the tenants explaining the terms of  the lease has great pay  offs. It substantially reduces misunderstandings  during the term of the  contract. It also gives us a chance to answer  questions and concerns  and to begin the landlord tenant relationship.  Starting off on the  right foot is very important to us. First month’s  rent and all deposits  must be paid in full before a tenant takes  occupancy. We don allow  tenants to make payments on the security  deposit. 

SECURITY DEPOSITS

 As additional protection for you we  require the security  deposits before a property can be taken off the  market. Security  deposits are based on the monthly rent with pet  deposits as  an additional deposit. We offer all deposits as refundable,  encouraging  tenants to leave the property in good condition rather  taking  additional time making repairs and cleaning preparing the  property to  re-rent. Complete instructions to the tenant are included in  the lease  and mailed again after proper notice to terminate the lease  have been  received. This will instruct them on proper procedure for  receiving  full security deposit refund, within fourteen business days  after move  out as per Arizona law. Proper notice and completion of lease  term is a  must to receiving security deposit refund. Cleaning,  including  appliances, floors, walls, yard and carpets professionally  cleaned are  required minimum to prevent deductions from deposits. Sierra  Vista  Realty will compare condition at move out to move in inspection  sheet  to determine all costs necessary to rectify any damages to  property. A  complete security deposit disposition report will be  completed and  forwarded to tenant within fourteen days of move out as  required by  Arizona law. 

COLLECTING RENTS

 Rents are due on the 1st day of each and  every month and  considered late after 5pm on the 3rd day if the month.  Eviction  proceedings begin on the 4th of each month. 

TENANT RETENTION

 Our most challenging job as a manager is  not managing the  property but managing the residents. Good tenants are  the key element  to any successful rental property investment. Keeping  tenants happy to  insure the longevity of the tenant’s occupancy is  critical. Friendly  staff, availability and quick response to questions  and maintenance  request will satisfy a resident more than anything else  we can do for  them. We ask our owners cooperation regarding tenant  services whenever  possible. 

MAINTENANCE

We understand your need as a landlord to  be  kept abreast of property condition both physically and financially.  On  emergency maintenance (after hours) will use our best judgment on   making repairs over two hundred fifty dollars. Emergency maintenance   includes but is not limited to loss of air or heat, water damage, main   drain stoppage or electrical problems. Many owners have a home warranty   and request that we use that in order to make repairs and we are  always  our most diligent in doing this. Most emergency repairs can be  fixed at  the time of the service call; some require later bids and  replacements  such as heating and cooling systems. Over the years we  have assembled an  excellent array of reasonably priced honest  technicians for every area  of repair your property may need. Prompt  attention to maintenance items  keeps tenants smiling and prevents minor  problems from turning into high  dollar repairs later. Our management  fee includes overseeing cleaning,  carpet cleaning, painting, garage  door repair or installation, monthly  landscaping, minor plumbing, minor  electrical, monthly pool service and  minor parts replacement,  locksmith.

Any  large remodeling jobs, insurance  claims, jobs requiring bids,  supervision and additional license and  reference checking will require  owner involvement. Per the lease  agreement the tenant is responsible  for any maintenance that is caused  by them or their guests. Tenants are  responsible for example glass  breakage or repairs they have caused and  owners are responsible for the  operating systems and normal wear and  tear of the home.

INSPECTIONS, FINANCIAL STATEMENTS, FEES

INSPECTIONS

At  the time of move in and move out  there is a complete written  inspection of the property. Inspections may  also be done on request.


FINANCIAL STATEMENTS

Our  desire is to create a clear audit  trail of all funds pertaining to  each property. All funds are held in a  Arizona Trust account per  Arizona Law, security deposits are held in a  separate trust account.  These accounts are monitored by the Arizona  Department of Real Estate.  An operating statement will be sent to you as  soon as possible each and  every month depending on the date the tenant  pays the rent. Our  statements are easy to read and understand this  really simplifies tax  reporting at the end of the year. Our service  includes paying expenses  you have on the property such as maintenance  and repairs bills when  applicable. Copies of all repair invoices paid  will be attached to the  monthly statement in the order they appear on  the report. At the end of  the year, you will receive you final statement  with yearend totals  along with a 1099.


FEES
Set-Up Fee: owner pays Agent a one-time non-refundable set-up fee in the amount of $250.00.

Management Fee: 10% of gross collections.

Late Fees: Broker retains 50% of collected late fees.

Statement Fee: $25.00 annual fee for all invoices and accounting for property including monthly and year end statements.


Administrative Fees: If Broker collects  administrative charges from tenants or prospective  tenants, including  but not limited to, application fees, returned check  fees, or late  charges, Agent will retain such fees as compensation  under this  agreement. The administrative fees under this Paragraph are  earned and  payable at the time Broker collects such fees.

Thanks for looking at Sierra Vista Realty.

Sierra Vista Property Management

Is there risk in owning using a home as a rental?

The  short answer is just like any  investment, there is risk. Being a real  estate investor can also be very  rewarding.  If you follow the  recommendations we give you while we  manage your property we can help  reduce the risk.... we can not  eliminate it.  The good news is that the  problems that can come up are  usually pretty predictable and easy to  plan for.  The key is to have the  experience of a professional property  management company behind you so  you can get back on track quickly  with minimal legal issues, loss of  rent, and damage to the home.


What type of properties do you manage?

We  specialize in residential properties.  We also manage and lease some  small commercial properties. The majority  of property that we manage is  single family homes, duplexes and condos.


What do you do to get a property leased?

FOR RENT SIGNS - Posted at the property and separate signs leading to the property.

INTERNET - We post our  listings on our websites, the MLS, Realtor.com, AHRN.com  (Military  Housing website), craigslist.org and dozens of other housing  websites as well a social media marketing.


What, specifically, do you do to qualify a tenant after they have applied to rent?

CREDIT and CRIMINAL REPORTS - We   run a credit and criminal reports which tells us about the applicant’s   attitude toward meeting their financial obligations and their criminal   background if any. It also tells us their monthly debt load and shows   their previous addresses.

RENTAL REFERENCES - We also run and evictions check on tenants to verify that they have no past eviction.

EMPLOYMENT/INCOME - We require a minimum income of at least two times the rent.


How do you make sure the tenant is taking good care of my property?

We  unfortunately cannot be in the house  with the tenants 24 hours a day  to see what tenants are doing. During  the tenancy, we may have occasion  to enter the property for repair or  maintenance reasons and will use  that opportunity to have a look. If we  are fortunate enough not to have  any repairs or maintenance at your  property over an extended period of  time, we will schedule a  walk-through with the tenant. All properties  receive frequent drive-by  inspections. If the outside is not being  tended to as it should, we will  schedule an inside inspection and have a  look as well.


What if the tenant does damage to my property?

The  resident will be responsible for all  damages beyond normal wear and  tear. If the tenant does damage to your  property, money will be held  from their security deposit. If the cost of  repairing the damage  exceeds the amount of the security deposit, you  can sue the tenant for  the additional amount owed.


What happens if the tenant doesn’t pay their rent?

If  rent is not paid by the 4th of each  month, we will issue a "Five Day  Notice" of non-payment and the clock  starts on the eviction process.  Whether or not we eventually have to  proceed with a formal eviction  depends on the specific circumstances.


How informed will I be about what happens with my property?

We  will notify of any changes with your  property primarily by e-mail,  phone call or a letter. Non-emergency  items will be communicated along  with your monthly statements and, of  course, we encourage you to call,  e-mail, or fax anytime you have a  question or wish to discuss  something.


How do you handle maintenance requests?

Tenants  may call their requests in by  e-mail, telephone, or placed online with  our tenant portal. When we  receive a written request, we contact the  tenant and ask them questions  which will help us determine the exact  nature of the problem.


How do I know you won’t spend money on large repairs without my approval?

All large dollar amounts (over $400.00), non-emergency repairs need the OK from owner.


When do you mail the Owner's checks?

We  pay Owner's by ACH direct deposit  into your checking or savings  account on or about the 10th of each month  and we e-mail a detailed  monthly statement.


Do you pay the bills for me?

We will pay as many bills as you want us to handle but we do not make monthly mortgage, HOA, tax or insurance payments.


How much do you charge?

In most cases per account, we charge you 10% of gross monthly income. (Each monthly fee is based on gross rental income.)


How long is your management agreement?

Our management agreements we have with owners are usually five years in length and may be cancelled with a 30 day notice.


Do you work with Section 8 Tenants?

Not usually. Only if you would like us to.


Can I rent my home with a no pet policy?

By  establishing a "no pet" policy, you  will be eliminating a large  percentage of the market. Generally, if a  pet is over a year old,  well-trained and a part of the family, expected  damage is minimal to  nonexistent. Damages are the tenants’  responsibility to remedy.  Additional pet deposits are recommended.  Assistive animals cannot be  denied and we can not charge a deposit for Assistive Animals.


Do you comply with Federal Housing Laws?

We  comply with Federal Housing Laws  which prohibit discrimination against  race, creed, religion, sex,  handicap, assistive animals, familial  status or national origin. Please  do not ask us violate these laws.  Violations carry fines up to $100,000.


Are There Risks Involved With Owning Rental Property?

No  matter how careful we are, there is a  certain risk that landlords take  to be in the rental business. Sierra  Vista Realty cannot guarantee  tenancies. We have an excellent track  record in choosing tenants. This  is not to say that we do not have  tenants who break leases or cause  problems. One thing certain in life is  change. People buy homes, get  transferred, lose their jobs, divorce,  get sick and even die. Most  tenants who break their leases honor their  lease payments until the  house is re-rented.

Do I have to Sign the Lease with the Tenants?

Our  management agreement empowers is to  sign and terminate leases on your  behalf. Your signature is not required  on the rental agreement.


What do You Charge the Tenants for a Security Deposit?

Currently,  our security deposits are set  at a rate that equals one month's rent.  This may change due to market  conditions and special circumstances. The  security deposit may not be  used as last month’s rent. Arizona  residential landlord/tenant laws  limit the amount that a landlord can  charge as any combination of  deposits to 1 ½ times the rent amount.  Ours are slightly less than legal  rates to be competitive in the  marketplace.


What is normal wear and tear?

Even  the most conscientious tenant will  cause minor damage over the course  of a rental agreement. This is  typically referred to as "normal wear  and tear." It might include small  scratches on the walls or paint, worn  or slightly stained carpeting,  broken hinges, or other insignificant  damage. Having to repaint the  property, clean the carpet and repair a  few scuffs or nail holes on the  walls after each tenant moves out are  to be expected due to normal wear  and tear, and not something a  landlord can charge tenants for.

Damage.  Actual damage to a property goes  beyond normal wear and tear. For  example, instead of small scuffs or  nail holes on the wall, large holes  in the wall would definitely be  considered damage. A carpet that's  ripped, permanently stained or  otherwise ruined is also considered  damage. Excessive garbage,  furniture, or personal items left behind may  be considered damage.  Landlords can use the security deposit to cover  the costs of repairing  damages.


What Happens if You Have to Evict a Tenant?

Evictions  can be accomplished generally  within 30 days of non-payment. A lawyer  is required to appear in court  on your behalf. They will charge  $600-900 for the appearance. Other  expenses will be the process server,  usually about $100.


Where Can I Learn More About Landlord/Tenant Laws?

For reference, these may be accessed on the internet at https://housing.az.gov/general-public/landlord-and-tenant-act


LEGAL ADVICE: You may also want to consult with an attorney on any legal or tax implications of being a landlord.

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Sierra Vista Realty, Inc

301 North Garden Avenue, Sierra Vista, Arizona 85635, United States

(520)458-4388

Copyright © 2024 Sierra Vista Realty - All Rights Reserved.

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